Privacy Policy

Effective Date: 25 July 2023

At Travel Easy Go, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our services or interact with our website, mobile applications, and other online platforms (collectively referred to as “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide to us voluntarily, such as your name, email address, phone number, billing information, passport details, and other relevant details required for booking tours or contacting you. Any information collected through our website or email addresses ending in “[email protected]” will be subject to the terms of this Privacy Policy.

1.2 Usage Data: We may automatically collect certain information about how you use our Services, including your IP address, device information, browser type, pages visited, and other usage statistics. This information helps us improve our Services and enhance your experience.

1.3 Cookies and Similar Technologies: We may use cookies, web beacons, and similar technologies to collect information about your browsing activities. These technologies help us personalize your experience, analyze trends, and gather demographic information. You can manage your cookie preferences through your browser settings.

2. Use of Information

2.1 Provision of Services: We use your personal information to provide the services you request, such as booking tours, processing payments, and sending confirmations. We may also use your information to respond to your inquiries, provide customer support, and communicate with you about your bookings.

2.2 Marketing and Promotions: With your consent, we may use your personal information to send you promotional materials, newsletters, and updates about our latest offers, discounts, and upcoming tours. You can opt-out of receiving marketing communications at any time.

2.3 Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, and to protect our rights, privacy, safety, or property, as well as those of our users or the public.

3. Sharing of Information

3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our Services, such as payment processors, tour operators, accommodation providers, and marketing agencies. These service providers are obligated to use your information solely for the purpose of providing the requested services.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

3.3 Legal Requirements: We may disclose your personal information if required by law, regulation, court order, or governmental request, or when we believe in good faith that such disclosure is necessary to protect our rights, enforce our terms and conditions, investigate fraud, or respond to a legal request.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures, including encryption, firewalls, and secure socket layer technology (SSL). However, please note that no method of transmission over the internet or electronic storage is completely secure.

5. Your Choices and Rights:

5.1 Access and Update: You have the right to access, correct, or update your personal information by contacting us at [insert contact email]. We will make reasonable efforts to accommodate your request, subject to any legal or contractual restrictions.

5.2 Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.

5.3 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Links to Third-Party Websites

Our Services may contain links to third-party websites or services that are not owned or controlled by Travel Easy Go. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of third-party websites before providing any personal information.

7. Compliance with EU Data Protection Law and GDPR

Travel Easy Go complies with the European Union data protection laws, including the General Data Protection Regulation (GDPR). We are committed to safeguarding your rights and ensuring that your personal information is processed lawfully and transparently.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected]