Frequently Asked Questions

FAQS

  • Can I get a refund if I am unable to go on the tour?

    Refund policies vary depending on the package and the time of cancellation. We recommend reviewing our terms and conditions or contacting our customer service team for detailed information regarding refunds.

  • What happens if there are changes to the itinerary during the tour?

    While we strive to adhere to the planned itinerary, unforeseen circumstances may require changes. In such cases, our experienced tour guides will make alternative arrangements to ensure you have a memorable experience, while keeping your safety and enjoyment in mind.

  • Can I cancel or modify my tour package booking?

    Cancellation and modification policies may vary depending on the package and the time of cancellation or modification. Please refer to our terms and conditions or contact our customer service team for specific details regarding cancellations and modifications.

  • Are visas and travel documents included in the tour package?

    Visa and travel document arrangements are typically the responsibility of the traveler. However, we can provide guidance and assistance in obtaining the necessary visas and documents if required.

  • Can I cancel or modify my tour package booking?

    Cancellation and modification policies may vary depending on the package and the time of cancellation or modification. Please refer to our terms and conditions or contact our customer service team for specific details regarding cancellations and modifications.

  • Are there any age restrictions for the tour packages?

    Age restrictions may vary depending on the specific tour package. Some packages may have minimum age requirements, while others may be suitable for all age groups. The age restrictions, if any, will be mentioned in the package details.

  • Is travel insurance included in the tour package?

    Travel insurance is not typically included in our tour packages. However, we highly recommend purchasing travel insurance to protect yourself against unforeseen circumstances during your trip.

  • What payment methods do you accept?

    We accept various payment methods, including credit cards, debit cards, and online banking transfers. The specific payment options will be provided during the booking process.

  • How do I book a tour package?

    To book a tour package, you can visit our website and browse through the available options. Once you have chosen a package, simply follow the instructions to make a booking online. Alternatively, you can contact our customer service team for assistance.

  • Can I customize the tour package according to my preferences?

    Yes, we offer customisable tour packages to cater to individual preferences. You can contact our team and provide specific requirements, and we will work with you to design a personalised itinerary.

  • Are flights included in the tour package?

    Flight arrangements are not typically included in our tour packages. However, we can assist you in making flight bookings as an additional service if required.

  • What is included in the tour package?

    Our tour packages typically include accommodation, transportation, meals, guided tours, and other specified activities. The exact inclusions will vary depending on the package you choose.

  • Can I customize the tour package according to my preferences?

    Yes, we offer customisable tour packages to cater to individual preferences. You can contact our team and provide specific requirements, and we will work with you to design a personalised itinerary

  • What is included in the tour package?

    Our tour packages typically include accommodation, transportation, meals, guided tours, and other specified activities. The exact inclusions will vary depending on the package you choose.